Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Business information (company name, business type, tax ID)
• Payment information (bank account details, credit card information)
• Transaction data (payment amounts, dates, merchant information)
• Technical information (IP address, device information, browser type)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our payment processing services
• Process transactions and manage your account
• Comply with legal and regulatory requirements
• Prevent fraud and ensure security
• Communicate with you about our services
• Analyze usage patterns to improve our platform

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors and financial institutions to process transactions
• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• PCI DSS compliance for payment data
• Employee training on data protection

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction data is typically retained for 7 years as required by financial regulations.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Data portability

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. You can control cookie settings through your browser preferences.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.